What This Policy Covers For You
Every time you open an account with us, or send a deposit through bKash, Nagad or Rocket, we record the details needed to confirm that transfer and keep your wallet linked to the right account. This policy sets out what we collect, how long we hold
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it, and who can ask us to change it. We collect the account information you give us at registration, wallet transaction references tied to your bKash, Nagad or Rocket confirmation, device information from the phone or browser you use to reach the lobby, and support conversation
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logs when you contact our team. We do not sell this information to outside marketers, and access inside our systems stays limited to staff handling account verification, payment confirmation and support tickets. Because online gaming rules differ by region, how this policy applies to you depends
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on your local law and whether access from your location is currently permitted — checking that is on you before you register. If you close your account, we keep transaction records for as long as needed to resolve a pending withdrawal, deposit dispute or open support
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case, then remove what's no longer required. You can ask us at any point what data we hold on your account, request a copy of it, or flag an entry that needs correcting. We'll walk you through a short identity check before acting on that request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.